AI phone system for businesses that cannot miss calls
Your 24/7 AI Phone Receptionist
PhoneMachine answers calls, texts customers back, summarizes conversations, creates follow-up tasks, and gives your team one clean workspace for every phone-driven customer moment.
Meet Your AI Employee
PhoneMachine.ai does not just take messages. It answers, qualifies, routes, summarizes, and follows up so every caller gets handled.
What PhoneMachine.ai does for you:
Answers business calls instantly, day or night
Books, reschedules, and creates follow-up tasks
Sends SMS updates and pricing links
Uses your scripts and knowledge base to answer questions
Makes outbound calls from scripts with voicemail drops and power dialer options
Routes urgent calls with approved safety and compliance rules
Hands conversations to your team with full context
Captures outcomes, reviews, callbacks, and next steps
Why businesses choose PhoneMachine
An AI receptionist that answers every call — so you never have to.
Your number, protected
Keep your cell private
Advertise a dedicated business line. Your personal number stays personal.
Live warm transfer
Calls worth taking
The AI greets and screens every caller, then transfers the real opportunities straight to you.
Answered 24/7
Never miss a lead
Every call gets picked up instantly — nights, weekends, and while you are on the job.
2 ways to start
Live in minutes
Get a new number to advertise, or forward your existing one. The AI answers either way.
How it works
Answer, understand, route, follow up.
Caller reaches your business
Use a PhoneMachine number or route calls from the line customers already know.
AI handles the front desk work
It follows your greeting, hours, scripts, knowledge, escalation rules, and caller history.
The conversation becomes structured data
Transcript, summary, tags, sentiment, contact updates, and next action are saved.
Your team gets a clean handoff
Call back, text, create a task, route urgent work, or launch approved follow-up.
Multiple communication channels
PhoneMachine focuses on the channels small businesses actually use: calls, texts, outbound scripts, voicemail, and clean team handoffs.
Voice
Voice
Answers calls 24/7, captures intent, and routes urgent conversations.
Text / SMS
Text / SMS
Sends links, reminders, confirmations, and follow-up replies with consent controls.
Outbound
Outbound
Makes outbound calls from approved scripts, runs power dialer queues, and can leave voicemail messages.
Voicemail
Voicemail
Transcribes, summarizes, tags urgency, and creates callback tasks.
Team handoff
Team handoff
Moves the conversation into your shared inbox with context and next steps.
AI Receptionist
Starter
AI answers, records, and summarizes calls for one-person businesses.
$39/mo billed annually
Monthly option: $49/mo
Start free trial- 120 AI voice minutes / mo
What's included
- 1 business number + 2 users
- Inbound SMS inbox + outbound SMS (after carrier approval)
- Call recording + transcripts
- Browser video links
- 25 fax pages / mo
Best ValueMost popular
Business
The full AI phone system for growing teams.
$99/mo billed annually
Monthly option: $129/mo
Start free trial- 300 AI voice minutes / mo · 500 SMS / mo
What's included
- 5 users + 2 numbers included
- AI auto-learning + knowledge base
- API keys + webhooks
- Team chat + internal video
- Review collection + SMS keywords
Outbound Automation
Business Pro
Outbound automation for teams that run larger calling lists.
$239/mo billed annually
Monthly option: $299/mo
Start free trial- 600 AI voice minutes / mo · 1,000 SMS / mo
What's included
- Unlimited users + 2 numbers included
- Power Dial Contacts & Campaigns (voice + SMS)
- SMS drip automation
- Sentiment + predictive follow-up
- Voicemail drop
Enterprise
Enterprise
Custom — built for your team.
Custom
Contact Sales- Custom voice + SMS pool
What's included
- Custom users and numbers
- SSO, SCIM, audit logs
- Dedicated account manager + custom AI training
AI answering · 6 min read
What an AI front desk should actually do for a small business
A practical breakdown of calls, intake, routing, summaries, and follow-up that separate a real AI phone system from voicemail.
Read article Lead capture · 5 min readWhy businesses miss phone leads even when they have a phone system
Most missed revenue does not come from having no phone number. It comes from slow response, weak intake, and unclear ownership.
Read article Outbound · 7 min readHow to use scripts for callbacks without sounding robotic
The right script keeps calls compliant and consistent while leaving room for a natural customer conversation.
Read articleStop sending good callers to voicemail.
Launch a 24/7 AI front desk with real phone, SMS, scripts, summaries, routing, and follow-up.
Start free trial