Answer more calls without adding a receptionist
The AI can answer common inbound calls, collect details, take messages, and keep the caller experience professional.
AI receptionist for service businesses
A professional AI receptionist for calls, messages, routing, and follow-up.
AI Phone System gives small businesses a polished front desk experience without hiring a full-time receptionist on day one.
Separate business phone activity from personal phone activity
Capture leads even when nobody can answer live
Give every caller a consistent professional greeting
Reduce forgotten callbacks and scattered notes
Live demo
Call Toni nowHave Toni call you
Pick a scenario and enter your number for a one-time AI demo call.
What the team sees
A call becomes a transcript, summary, and next action.
The public examples are synthetic, but the workflow is the product: Toni answers, captures, summarizes, and routes the work.
Why general reception use it
Built to prevent missed calls from becoming missed revenue.
It is not just a phone number. It is a guided system for answering, capturing, organizing, and following up on the conversations that matter in general reception.
Turn every call into a useful record
Call summaries, transcripts, voicemails, and action items are kept in one workspace so follow-up does not depend on memory.
Keep SMS tied to the customer history
When SMS is approved, conversations live next to calls, contacts, notes, and AI-suggested replies.
Train the AI on your business
Add services, hours, policies, scripts, and FAQs so the assistant can answer with business-specific context.
Route urgent calls to the right person
Set transfer rules and escalation behavior so important callers are not treated like ordinary messages.
See what needs attention
Unread messages, missed calls, voicemail, follow-ups, and call activity are surfaced so owners can move faster.
Setup flow
From trial to live line without guessing what to do next.
Trial users get guided setup first. Paid accounts activate live lines, SMS registration, fax, teams, and automation as they are ready.
1
Start the no-card trial
Explore the workspace, add contacts, review starter scripts, and train the AI.
2
Review your phone setup
Use a trial-pool line for limited testing before activating a paid live line.
3
Upgrade when ready
Activate live calling, teams, fax, automation, and higher usage limits.
4
Submit SMS approval
Outbound SMS unlocks after paid plan, carrier approval, and number assignment.
Why it is different
More than voicemail. More specific than a generic answering service.
AI Phone System is packaged as a pre-trained vertical phone agent, then customized to your business.
| Capability | Voicemail | Answering service | AI Phone System |
|---|---|---|---|
| Answers live calls | No | Sometimes | Yes, 24/7 |
| Captures structured intake | No | Basic notes | Vertical playbook |
| Creates transcript and summary | No | Rarely | Yes |
| Routes urgent scenarios | No | Manual | Rules and handoff |
| Trains on your knowledge | No | No | Yes |
ROI calculator
Estimate missed-call recovery.
A simple way to frame the cost of missed calls before someone ever compares plans.
Possible monthly recovered revenue
$1,920
Estimate only. Replace with your own close rates and economics.
Preloaded for General Reception
Starter scenarios, scripts, and AI knowledge users can edit.
Every vertical page points to the same Tell11 product engine, but the first impression is specific to the work your customer actually does.
New customer intake
Capture service need, location, timing, budget range, and preferred callback.
Existing customer
Summarize the issue, account context, urgency, and needed team member.
After-hours message
Set expectations, collect details, and create a task for the next business day.
Urgent routing
Escalate time-sensitive calls based on your rules.
Editable AI knowledge starts with
Hours, services, prices, service areas, and policies
Urgent routing and what the AI should never promise
Customer intake, appointment, and callback preferences
Example starter scripts
New customer intake
Ask service need, location, urgency, preferred callback, and how they found the business.
Support request
Ask existing/new customer status, issue, timeline, and who should follow up.
After-hours call
Acknowledge the call, set expectations, collect details, and create a morning task.
Built with guardrails
Spend controls and approval gates are part of the product.
Calling, SMS, campaigns, follow-ups, and automations are guarded by account state, plan limits, carrier approval, and usage settings.
Trial accounts can explore setup without accidentally creating outbound spend.
SMS requires a paid plan, carrier approval, and number assignment.
Admin monitoring shows webhook, call, SMS, and trial conversion issues.
Trial-safe setup
Users can prepare contacts, knowledge, and scripts before paid activation.
After-hours coverage
The AI can take structured messages when the team is unavailable.
Team handoff
Owners can invite teammates and route work as the account grows.
Pricing
Same platform, simple plans.
Start with a no-card trial. Upgrade when you are ready for a live number, SMS approval, fax, teams, and automation.
Solo
AI Receptionist
$39/mo
AI answers, records, and summarizes calls for one-person businesses.
1 user and 1 business line
75 AI voice minutes/mo
Setup trial before activating live features
Most popular
Business
Best Value
$119/mo
The full AI phone system for growing teams.
3 users and 2 included phone numbers
300 AI voice minutes/mo
Team chat, API keys, webhooks, and A2P workflow
Business Pro
Outbound Automation
$239/mo
Outbound automation for teams that run larger calling lists.
5 users and 2 included phone numbers
600 AI voice minutes/mo
Power dialer, SMS drips, scripts, and voicemail drop
Enterprise
Enterprise
Custom
Custom — built for your team.
Custom usage and number pools
SSO, audit logs, and security review
Dedicated support and custom implementation
FAQ